Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Aspect Skylights Cheltenham (“we”, “us”, “our”) collects, uses and protects the personal information you provide when you use our website or enquire about our skylight and rooflight services across Cheltenham & Gloucestershire.
Who we are
Aspect Skylights Cheltenham is the data controller for the personal information you provide to us. You can reach us at hello@aspectskylightscheltenham.co.uk or 01242 375162.
What information we collect
- Enquiry details you submit through our quote/contact form — typically your name, email address, phone number, postcode and a description of your project (and any photos or measurements you choose to send).
- Technical and usage data collected automatically, such as your IP address, browser type, the pages you view and how you reached the site. See our Cookie Policy for detail.
How we use your information
- To respond to your enquiry and prepare a written quote.
- To arrange and carry out a survey and any work you ask us to do.
- To keep records of our dealings with you and meet our legal and accounting obligations.
- To understand how our website is used so we can improve it.
Lawful basis
We process your enquiry on the basis of taking steps at your request prior to entering a contract, and on the basis of our legitimate interest in responding to potential customers. Where required (for example, non-essential cookies), we rely on your consent.
Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us run our business — for example our customer-enquiry/CRM provider, which receives the details you submit through the enquiry form so we can manage and respond to your request. These providers process data on our behalf under appropriate agreements. We may also disclose information where required by law.
How long we keep it
We keep enquiry and customer records only for as long as necessary to provide our services and to meet legal, tax and insurance obligations, after which they are securely deleted.
Your rights
Under UK data protection law you have the right to access, correct, delete or restrict the processing of your personal information, to object to processing, and to data portability. To exercise any of these rights, contact us using the details above.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies
Our website uses cookies and similar technologies. Please see our Cookie Policy for full details.
If you have any questions about this policy, contact us at hello@aspectskylightscheltenham.co.uk or call 01242 375162.
Ready to bring the daylight in?
Tell us about your project and we’ll send a clear, fixed written quote — no pressure, no surprises.